CANCELLATION AND RETURNED GOODS POLICY
All returned goods require the written authorization of Fronius
USA prior to return and are subject to a 15% restocking fee.
All materials or equipment authorized for return by Fronius
USA must be returned unused and its’ original unopened
container. Any materials or equipment removed from the
original container is subject to review.
Prior to returning a product, please send us an email with your order number to firstname.lastname@example.org. Please do not send a package back until you have received an RGA# (return goods authorization).
Materials or equipment shipped in error by Fronius USA may
be returned to Fronius USA at no cost to the purchaser. Fronius
USA reserves the right to select the method of return.
Materials or equipment must be received within 30 days of
the issuance of the RGA.
*Orders cancelled prior to shipment are not charged a restocking fee
*Orders cancelled after shipment are subject to our returned